Disclaimer
Disclaimer
We specialize in selling unique vintage crystal jewelry and natural quartzcrystal ornaments. These items are all vintage pieces with distinct historiesand natural characteristics, making nearly all products final sale. Please reacthis policy carefully before making a purchase.
Due to the nature and age of the items, all sales are typically final, and returnsor exchanges are not accepted for reasons such as change of mind, incorrectsizing,or color differences.
We strongly recommend that you carefully examine product images, readdescriptions, and measure sizes before placing your order. lf you have anyquestions, please feel free to contact us. We are committed to providingdetailed and accurate product descriptions along with high-quality images. lfyou receive an item that has significant defects not clearly disclosed in theproduct description, damage, or is severely inconsistent with the descriptionwe accept returns.
Please contact us within 2-3 working days of receiving the item and providerelevant photos or videos as evidence. Once verified, we will offer a fullrefund or exchange (based on vour preference and stock availability). We canalso provide a 12-month warranty for repairs; please see our qualityassurance commitment for details.
Please note: Signs of wear on vintage items, such as minor scratches andslight natural oxidation, are considered normal and have been taken intoaccount in the product descriptions and pricing; they are not regarded as “significant defects.“
“To Customers in the EU”
Under EU law, you generally have a 14-day right of withdrawal. However, dueto the special nature of the vintage items and natural crystal pieces we seltheir fragile natural materials, and their value being dependent on age andrarity, this right may not apply due to hygiene reasons.
Nonetheless, our above guarantee regarding “description discrepancies olsignificant defects” still fully applies to you. Most collectibles displayed onthis site consist primarily of natural materials that comply with theexemption requirements for natural materials in the EU REACH RegulationAnnex V, Article 8. Metal or alloy components have been tested for restrictedsubstances concerning heavy metals under Annex XVll of the EU REACHRegulation to ensure they meet limit requirements.
Some collectibles may partially contain both natural and synthetic materialsmetals, leather, glass, fabrics, synthetic gems, resins, etc., all of which meetCE safety standards and have passed laboratory tests to ensure compliancewith REACH regulations.The remaining collectibles are antiques or vintagejewelry, which may show very minor signs of age. lf you are sensitive tomaterials, we recommend viewing them primarily, ordering with caution, orassessing practical photos or consulting customer service. These itemscomply with the exemption provisions for antique jewelry under Annex XVll, Article 10 of the REACH regulation.
All items displayed on this website are intended for: collecting, decoration, orwearing purposes. Keep out of reach of children. lf products contain metalsor alloys, sensitive individuals should avoid prolonged direct skin contact.Thank you for your patience and support.