We understand your excitement for each carefully curated vintage jewelry and natural crystal. These items carry unique historical traces and natural formations (e.g., mineral veins, surface fissures, or growth patterns) due to their age, material, and natural origins—these characteristics are part of their charm, not defects.
Given the fragility and uniqueness of our products, all sales are final with no returns or exchanges. Please thoroughly review product details and images (which reflect the actual item) before purchasing. Slight variations are inherent to handmade and natural items. Contact us if you have any questions. Placing an order implies your acceptance of this policy.
If your item arrives damaged or is lost during shipping, please contact us within 48 hours of delivery with photo/video evidence. We will gladly assist with logistics claims or reshipment (as applicable). Your attention to product details ensures our continued dedication to quality service.