FAQS

We recommend gently wiping the crystal surface with asoft, slightly damp microfibercloth to remove dust and oils. Avoid any chemical cleaners, ssteam cleaners, or ultrasoniccleaners, as they may damage the crystal or metal compponents

To prevent damage, please follow these rules:

• Last On, First Off: Put your jewelry on after applying perfume, hairspray, makeup, or lotions.
• Avoid Chemicals: Keep it away from chemicals, detergents, salt water (remove before swimming or ocean baths), and hot spring water.
• Prevent Physical Impact: Remove your jewelry before doing housework, sports, gym workouts, or any physical activities to avoid scratching or impact.

The best practice is to store each piece individually in a soft pouch or the original packaging we provided. Avoid tossing multiple pieces together to prevent them from scratching and tangling. Please store your jewelry in a cool, dry place away from direct sunlight.

Yes, in many cultures, it is believed that crystals absorb energy and regular cleansing helps reset their natural vibrations. Safe methods include:

• Moonlight Bath: Place your crystal on a windowsill under the light of the full moon.
• Smudging: Pass your crystal through the smoke of burning sage or cedar.
• Place with Other Crystals: Rest your crystal on an Amethyst cluster or a piece of Selenite.

Important: Many crystals (e.g., Kunzite, Fluorite, Pyrite, Sodalite) are water sensitive. Never cleanse them by submerging in water.

We are happy to help! Please contact our Customer Careteam at [Support@artluminna.com] with photos of the product and a brief description. We will
assess the damage and inform you of the possibility andcost of repair. Please note that
severe damage or loss of a primary stone may incur addition.al charges